GET IN TOUCH

We value our customers—contact us via email, phone, or chat for help selecting products and placing your order.

Product assistance and customer support

Phone: +62 813 8695 5088
Email: pearlnaturellebeauty@gmail.com
Monday-Sunday 9:00am - 8:00pm GMT+8

For questions regarding our products and services, you are also welcome to contact us by filling out the form below.

COME BY & SAY HI

Pearl Naturelle Shop

next to M-Mart, Boulevard Street, RT.03/RW.00, Gili Indah, Gili Air, Kabupaten Lombok Utara, Nusa Tenggara Bar. 83352

What makes Pearl Naturelle different from other brands?

Pearl Naturelle is rooted in island life—crafted and tested on Gili Air Island, where we understand the needs of your skin and hair. Our formulations are designed to tackle the specific environmental stressors of tropical climates, such as sun exposure, saltwater, and humidity. We're not just another beauty brand; we're your essential beauty solution for maintaining healthy, glowing skin and hair, wherever life takes you.
Are the products suitable for all skin and hair types?

Yes! Our products are made with a range of gentle, natural ingredients that work for all skin and hair types. Whether you have dry, oily, sensitive, or combination skin, or if your hair is fine, thick, curly, or straight, our products provide the hydration, nourishment, and protection needed for every type.
How are the products formulated?

Each product is carefully formulated using the finest tropical ingredients, like marine collagen, honey, and silk amino acids, to address the unique challenges of island living. Whether it's protecting your skin from UV rays, restoring moisture after a day in the sun, or keeping your hair soft despite humidity and salt, our products are designed to provide the ultimate nourishment and care for your body and hair.
How do I place an order?

Placing an order is easy! Simply visit our website, select the products that best suit your skincare and haircare needs, and follow the easy checkout process. If you need help choosing the right products for you or have questions about how to order, we’re here for you. Reach out via email, phone, or chat on our website, and our team will be happy to assist
Do your products help with sun protection and damage?

Absolutely! Our products are formulated to help protect your skin and hair from UV rays, saltwater, and environmental damage. The Body Butter and Hair Leave-In Conditioner, for example, are designed to hydrate and shield your skin and hair from sun exposure while repairing any damage caused by daily environmental stressors.
Do you ship internationally?

At the moment, we offer international shipping to Singapore, Taiwan, and Malaysia. If you're in Gili Air or Indonesia and would like to buy our products to bring home, let us know! We’d be happy to prepare your order for you before you depart.